For hygiene and safety reasons, we accept returns only if:
The product is unused, unopened, and in original condition
The request is made within 2 days of delivery
Proof of purchase should be provided
Opened skincare products cannot be returned.
To request a return, please contact us within 24 hours of delivery with your order number and reason. If approved, we will guide you through the next steps.
Return shipping costs apply unless the error is ours.
We do not offer refunds. However, exchanges may be provided in special cases such as:
Incorrect item received
Damaged upon arrival
Manufacturing defect
Order Cancellation
Orders may be cancelled before shipment only.
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