At HISSI, we carefully curate every product with love and intention. Your trust matters deeply to us.

Returns:

For hygiene and safety reasons, we accept returns only if:

  1. The product is unused, unopened, and in original condition

  2. The request is made within 2 days of delivery

  3. Proof of purchase should be provided

  4. Opened skincare products cannot be returned.

  5. To request a return, please contact us within 24 hours of delivery with your order number and reason. If approved, we will guide you through the next steps.

  6. Return shipping costs apply unless the error is ours.

Exchanges:

We do not offer refunds. However, exchanges may be provided in special cases such as:

  1. Incorrect item received

  2. Damaged upon arrival

  3. Manufacturing defect

Order Cancellation

Orders may be cancelled before shipment only.

Contact Us

📧 Email: [email protected]

📱 Phone/WhatsApp: [01073954187/ 9700491900]